Retningslinjer for frakt

Sweden: 10–15 business days
European Union: 10–15 business days
Rest of Europe: 10–15 business days
International: 15–20 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address and the items in your order.

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number.

Please allow up to 48 hours for tracking information to become available in the carrier's system.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery window, please contact us at info@norgly.com and include your order number.

If a package is confirmed as lost by the shipping carrier, we will work with you and the carrier to find an appropriate solution.

Incorrect Shipping Address

Please make sure that your shipping information is correct before completing your purchase.

If you notice an incorrect address after placing your order, contact us as soon as possible at info@norgly.com. We cannot guarantee that we will be able to change the shipping address once an order has been processed.

Customs & Import Fees

For orders shipped internationally, customs duties, import taxes, or other local charges may apply depending on the destination country.

Any applicable customs duties or import charges are the responsibility of the customer unless otherwise stated at checkout.

Damaged Packages

If your package arrives damaged, please contact us within [48 HOURS] of delivery and provide your order number along with photographs of the damaged package and product.

We will review the situation and assist you with the next steps.